Privacy Policy

Last updated: January 24/2026

Raven Lane Press Inc, operating as ravenlanepress.com (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information of website visitors, authors, clients, and subscribers. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information only when you voluntarily provide it to us or when it is automatically collected through your use of our website.

1.1 Information You Provide Voluntarily

You may choose to provide personal information when you:

• Complete a contact form

• Submit a manuscript or inquiry

• Sign up for our mailing list or newsletter

• Register for services or consultations

• Communicate with us by email or other means

This information may include:

• Name

• Email address

• Phone number

• Mailing address

• Manuscript details or publishing-related information

• Any other information you choose to submit

All information submitted through forms is provided directly by you and voluntarily.

1.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

• Referring website

This data is collected through cookies and similar tracking technologies, including Google Analytics.

2. Use of Google Analytics

We use Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as pages visited, time on site, and general geographic location.

This information is:

• Aggregated and anonymized where possible

• Used solely for website performance, analytics, and improvement purposes

• Not used to personally identify individual users

Google may store and process this information on servers outside of Canada, including in the United States, subject to Google’s own privacy policies.

You may opt out of Google Analytics tracking by adjusting your browser settings or using Google’s opt-out tools.

3. How We Use Personal Information

We use personal information for the following purposes:

• To respond to inquiries and communications

• To provide publishing and related services

• To process service requests and agreements

• To send newsletters, updates, and marketing communications (where consent is given)

• To improve our website, services, and user experience

• To comply with legal and regulatory obligations

We only use personal information for the purposes for which it was collected, unless otherwise permitted or required by law.

4. Mailing List and Newsletter Communications

When you sign up for our mailing list or newsletter:

• You consent to receive email communications from us

• You may unsubscribe at any time using the link provided in our emails

• We do not sell, rent, or trade our mailing list

Email communications are sent in compliance with Canada’s Anti-Spam Legislation (CASL).

5. Consent

By submitting personal information through our website forms or services, you consent to the collection, use, and storage of your information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.

6. Disclosure of Information

We do not sell or trade personal information. We may share personal information only in the following circumstances:

• With trusted service providers who assist in operating our website or delivering services, under confidentiality obligations

• When required by law, court order, or regulatory authority

• To protect our legal rights, property, or safety

7. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Personal information may be stored or processed outside of Canada by third-party service providers, subject to applicable privacy safeguards.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

9. Access and Correction

You have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate or incomplete information

Requests must be submitted in writing and may require identity verification.

10. Cookies

Our website uses cookies to enhance user experience and collect analytical data. You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or wish to access, correct, or withdraw consent regarding your personal information, please contact:

Raven Lane Press Inc
ravenlanepress.com
Email: Please use our contact form